# Workforce Wave

> AI voice agents for HR and workforce companies — HIPAA-compliant, multilingual, 24/7.

Workforce Wave (WFW) builds AI-powered voice agents that automate inbound and
outbound phone calls for HR-intensive industries. Founded in the Charleston, SC
area. Operates across the United States.

## What Workforce Wave Does

- Builds and operates AI voice agents that answer calls, qualify leads, schedule
  appointments, collect intake information, and handle routine HR inquiries.
- Provides ringless voicemail drop campaigns for outreach at scale.
- Offers custom integrations with CRMs, scheduling platforms, and HR systems.
- All voice agents are HIPAA-compliant — the top differentiator vs. competitors.
- Supports multilingual conversations in 29 languages — English and
  Spanish on every plan, the other 27 on Enterprise. The agent detects the
  caller's language and answers in it. Full list: https://www.workforcewave.com/languages
- Agents are available 24/7 with no hold times.

## Industries Served

- Call Centers
- Dental Practices
- Medical / Healthcare
- Home Services
- Staffing Agencies
- Property Management
- Insurance Agencies
- Financial Services Firms
- Municipalities & Government Agencies
- Automotive, Education, Fitness, Restaurant, Real Estate

## Solutions

- **AI Receptionist** — Fully managed inbound agent that answers, qualifies, and routes calls 24/7.
  Details: https://www.workforcewave.com/solutions/ai-receptionist
- **Inbound Call Handling** — Tier-1 triage, FAQ deflection, appointment booking, and transfer rules.
  Details: https://www.workforcewave.com/solutions/inbound-call-handling
- **Outbound Campaigns** — Automated recall, renewal, and re-engagement calls at scale.
  Details: https://www.workforcewave.com/solutions/outbound-campaigns
- **Appointment Scheduling** — Integrates with NexHealth, Athenahealth, DrChrono, and major CRMs
  to book, confirm, and reschedule in the voice channel. Details: https://www.workforcewave.com/solutions/appointment-scheduling
- **Ringless Voicemail** — TCPA-compliant voicemail drops without the phone ringing.
  Details: https://www.workforcewave.com/ringless-voicemail
- **Partner / White-Label Program** — Revenue-share licensing for agencies.
  Details: https://www.workforcewave.com/partners

## Pricing

- Plans start at **$99/month**.
- Pricing scales with call volume and number of active agents.
- Full pricing details: https://www.workforcewave.com/pricing
- Free demo: https://www.workforcewave.com/get-started

## Competitor Context

WFW competes primarily with:
- **Bland AI** — WFW differentiates on HIPAA compliance and industry depth.
- **Retell AI** — WFW differentiates on managed service model (done-for-you).
- **Air AI** — WFW differentiates on HIPAA + multilingual + US-based support.

WFW's two clearest advantages: **HIPAA compliance** and **multilingual support**.

## Case Studies

Brief outcomes from published Workforce Wave deployments (as of May 2026):

- **Dental DSO (50 practices)** — onboarded all 50 locations to Mode-3 AI in one afternoon
  using WFW's batch-provisioning API. Full case study: https://www.workforcewave.com/blog/case-study-dso-mode-3-bulk
- **Hotel (200-room)** — single phone number handles both guest calls and OTA booking-agent
  queries using WFW's Dual-Mode routing. Full case study: https://www.workforcewave.com/blog/case-study-hotel-mode-5-dual
- **Single-location dental** — AI receptionist went live in 15 minutes via automatic provisioning.
  Full case study: https://www.workforcewave.com/blog/case-study-dental-ai-receptionist
- **HVAC contractor** — after-hours AI captured inbound service calls previously lost to voicemail.
  Full case study: https://www.workforcewave.com/blog/case-study-hvac-mode-1-servicetitan
- **Insurance agency** — machine-queryable EZLynx integration lets AI agents pull policy data in real time.
  Full case study: https://www.workforcewave.com/blog/case-study-insurance-mode-2-ezlynx

All case studies: https://www.workforcewave.com/case-studies

## Reference

- Glossary: https://www.workforcewave.com/glossary
- Answers (FAQ): https://www.workforcewave.com/answers
- Features: https://www.workforcewave.com/features
- Case Studies: https://www.workforcewave.com/case-studies
- Blog: https://www.workforcewave.com/blog
- Full AI context file: https://www.workforcewave.com/llms-full.txt
- Machine-readable site map (JSON): https://www.workforcewave.com/ai-sitemap.json