# Workforce Wave — Municipalities & Government Solutions > AI voice agents for municipalities & government — HIPAA-compliant, multilingual, 24/7. ## Overview Government agencies and municipalities use Workforce Wave to handle citizen service lines, permit status inquiries, utility notifications, and public information hotlines. Workforce Wave (WFW) is a managed AI voice agent platform founded in Charleston, SC. All agents are built, trained, and operated by WFW — this is a done-for-you service, not a self-serve platform. ## Use Cases for Municipalities & Government 1. Citizen services information line 2. Permit status and application inquiry 3. Utility outage or service notification calls 4. Tax payment reminder calls 5. Event and program registration ## Integrations Salesforce Government Cloud, ServiceNow, Tyler Technologies, Twilio ## Compliance & Security ADA Section 508 accessibility considerations observed. Multilingual agents available for diverse communities. ## Typical Outcomes Typical outcomes: 70% reduction in hold times on citizen service lines. ## Pricing Plans start at **$200/month**. Full pricing: https://workforcewave.vercel.app/pricing ## Get a Demo for Your Municipalities & Government Organization https://workforcewave.vercel.app/get-started?industry=municipalities --- ## More About Workforce Wave - Full service overview: https://workforcewave.vercel.app/llms.txt - Comprehensive AI context: https://workforcewave.vercel.app/llms-full.txt - Case studies: https://workforcewave.vercel.app/case-studies - Features: https://workforcewave.vercel.app/features - API access: https://workforcewave.vercel.app/api/v1/