What happens when a guest dials the restaurant… while already sitting at the table? This quirky moment turned into proof of how AI delivers instant answers, clarity, and trust—even in the most unexpected situations.

Flora, Cary-Apex’s voice AI agent, just turned a casual DIY paint question into a booked staircase project—complete with flawless intake and address verification. This case study shows how Workforce Wave empowers CertaPro Painters® franchises to capture sales others would miss, delivering ROI one conversation at a time. Curious what would happen if Flora answered your phones?

Ashley isn’t another scripted bot hiding behind polite phrases. She is iHLTH’s anchor—the calm, capable voice of trust who begins every call. But Ashley doesn’t work alone; she directs an ensemble of fully realized characters who step in when human moments demand something different. Imagine customer service that feels more like storytelling than transaction—each voice bringing its own rhythm, its own philosophy. This isn’t automation as usual; it’s performance, presence, and the future of healthcare made unforgettable.

Meet the new front-desk dream team: one witty, one sweet, both AI. Together they tag-team calls, book massages at 8:47 PM, and never leave a voicemail unanswered. Clients cheer them on like coworkers — because at Workforce Wave, your receptionists don’t just answer calls, they high-five each other while doing it.

One unanswered voicemail cost a restaurant a birthday celebration, $500 in revenue, and hundreds of social media impressions. Discover how timing—not service—decides who wins the spotlight.

Executives don’t just need someone to answer the phone—they need someone to filter the world. In this case story, a new outreach that looked polished, but got flagged by our AI receptionist before it hijacked the CEO’s calendar. Workforce Wave agents don’t just pick up calls; they protect focus, distill noise into signal, and deliver the perfect one-page summary. It’s like hiring the perfect employee—minus the sick days, small talk, and “checking with my manager”

A flooded basement, a frantic homeowner, and a digital agent that calmly captured every detail—insurance, policy, claim number, and more—in just over six minutes. The result? A complete intake package, zero errors, and a relieved customer who rated the experience a perfect 10/10.

Yumi at 5pm shows how AI phone attendants stop missed calls from draining restaurant revenue. By answering every call instantly—even at peak dinner hours—Yumi protects sales, loyalty, and reputation. In hospitality, there’s no such thing as a small call.

By combining speed, empathy, and concrete action, our AI voice agents change the way businesses respond when stakes are highest. In critical moments, we make sure every voice is heard, every detail is captured, and every customer gets the help they need—fast.