email inbox agent Live

An agent that works your inbox.

It reads every incoming email, sorts urgent from routine, and writes a reply grounded in your knowledge base — ready for your team to approve, or sent automatically when you trust it.

One brain, every channel. Same brain as your phone and chat agents — it answers email with the exact knowledge and tone your customers already hear.

How it works

From your knowledge to a real reply.

1

Connect your inbox

Securely connect the mailbox you want handled. The agent watches for new mail in real time.

2

It triages

Every message is classified — urgent, billing, routine, or spam — so nothing important gets buried.

3

It drafts a reply

A grounded, on-brand response is written from your knowledge base and sent as the right identity.

4

Approve or auto-send

Hold drafts for one-click approval, or let trusted categories send automatically — your call, per agent.

Everything included

Built for real businesses.

Inbox triage

Urgent, billing, routine, and spam sorted automatically so your team sees what matters first.

On-brand drafts

Replies are written in your voice and grounded in your knowledge base — never generic.

Draft, auto, or smart reply

Per-agent control: approve every reply, auto-send, or auto-send only the routine ones.

Sends as the right identity

Replies go out from the correct address, so customers see a seamless thread.

Knows your business

Answers come from the same knowledge base as your voice, web, and text agents.

Logged and measured

Every handled message is captured and metered, visible in your dashboard.

It knows your business

Grounded in your knowledge base.

Your email agent shares the same knowledge base as your voice agent — the answers a customer gets by email match what they would hear on the phone.

How your agent learns your business

How it compares

The smarter way to handle email.

Manual inbox
Workforce Wave
Triages every message
Drafts grounded replies
Approve-before-send option
n/a
Cost model
Staff hours
Fraction of a voice minute

Pricing

You pay for work, not seats.

Billed as a fraction of a voice minute per message handled — you pay for work done, not per seat.

View pricing details

FAQ

Common questions

Will it send emails without me seeing them?+

Only if you turn that on. The default is draft mode — every reply waits for your one-click approval. You can enable auto-send per agent and per category when you trust it.

Does it reply from my real address?+

Yes. Replies are sent as your verified sender identity, so customers see one seamless thread.

How does it know the answers?+

It draws on the same knowledge base as your voice and chat agents, so an emailed answer matches what a caller would hear.

Get started

One agent. Every channel.

Build your agent once and it answers on email — and every other channel — grounded in your business, around the clock.