Fitness AI
The fitness AI that retains members before they cancel.
Detects churn signals from usage data. Calls members before they cancel. Books classes, handles billing questions, and welcomes new leads. Integrates with Mindbody and Glofox.
No credit card required. Agent live in 90 seconds.
Members cancel silently.
A call at day 14 of no-shows keeps more members than any email campaign.
Your staff doesn't have time to make those calls. Your AI does — every time, automatically.
Workforce Wave AI — Fitness Studio Setup
Pre-Loaded Intelligence
Pre-loaded with fitness business intelligence.
You don't teach WFW what a 14-day churn signal looks like or how to upsell a membership tier. It already knows — and every agent Workforce Wave generates for your studio starts with that knowledge.
Built In
Churn Detection Integration
Connects to your AMS to identify members who haven't visited in 14+ days. Proactive outreach: "Hey Sarah, we noticed you haven't been in lately. Is everything okay? We'd love to see you back."
Built In
Class & Schedule Intelligence
Knows your full class schedule, instructor names, difficulty levels, and capacity. Can book classes, explain cancellation policies, and handle schedule changes without involving staff.
Built In
Membership Tier Vocabulary
Knows your membership tiers, pricing, add-ons (personal training, childcare, guest passes), and promotional offers. Can upsell from basic to premium membership conversationally.
Built In
Trial & Lead Handling
When a new lead calls: collects name, goals, fitness experience, and schedule availability. Books a free trial class. Follows up 24 hours after the trial to capture conversion intent.
Integrations
Works with your fitness management software.
WFW connects to the AMS you already use. No rip-and-replace.
Mindbody
Full AMS access — member records, class scheduling, attendance history, churn signal detection.
Glofox
Member portal integration — booking, cancellation management, retention campaign triggers.
Pike13
Staff and client scheduling — class bookings, client check-in tracking, automated follow-ups.
Club Automation
Member management — attendance data, membership status, billing flag detection.
Real Scenarios
What your fitness AI handles.
From churn prevention to new lead conversion — your agent runs the playbook automatically.
Member hasn't visited in 21 days. AI calls: "We miss you at XYZ Fitness! Is there anything we can do to help you get back on track?" Offers options: class booking, pause option, personal trainer intro.
Member calls to book Saturday's 9am spin class. AI checks Mindbody availability, books the spot, sends confirmation with locker code and what to bring.
Prospect calls asking about membership. AI covers options and pricing, asks about goals, and books a free tour and trial class for this week.
For Software Builders
Building fitness software? Add AI member engagement to your platform.
Mode 3 provisioning API lets your platform spin up a WFW agent for each gym or studio automatically. Workforce Wave reads each business website — retention logic and class scheduling loaded from day one.
- ✓POST /v2/agents — one call per studio account
- ✓Workforce Wave reads each studio website automatically
- ✓Churn detection and retention logic: included
- ✓White-label capable — your brand, your dashboard
Mode 3 — Fitness Platform Provisioning
POST /v2/agents
{
"scout_url": "https://yourfitnessstudio.com",
"vertical": "fitness",
"phone_number": "+18435551234",
"white_label_id": "your-fitness-platform"
}
// Agent provisioned in < 90 seconds
// Churn detection, class booking, upsell logic: includedRepeat for each studio. Workforce Wave handles the rest.
Common Questions
Frequently asked about fitness AI and member retention.
Questions we hear from gym owners and studio operators before they try Workforce Wave.
Can an AI receptionist book classes and manage memberships for a gym?
Yes. Workforce Wave connects to your fitness management software — Mindbody, Glofox, Pike13, or Club Automation — and books classes in real time during the call. The AI checks live availability, books the spot, and sends a confirmation. It also knows your membership tiers, add-ons, and promotional offers so it can answer billing questions and upsell without involving front desk staff.
How does an AI agent detect and prevent gym member churn?
Workforce Wave connects to your attendance management system and identifies members who have not visited in 14 or more days. It then places proactive outreach calls: checking in, offering to book a class, presenting a pause option, or arranging a personal trainer introduction. This retention workflow runs automatically — reaching every at-risk member every time — without staff having to work through a list.
Can an AI handle new member leads and trial class bookings for a fitness studio?
Yes. When a prospect calls, Workforce Wave collects name, fitness goals, experience level, and schedule availability, then books a free trial class or tour for that week. The AI follows up 24 hours after the trial to capture conversion intent. New lead intake and post-trial follow-up both run automatically without front desk involvement.
Which fitness management software does Workforce Wave integrate with?
Workforce Wave works with Mindbody, Glofox, Pike13, and Club Automation. Setup is handled during onboarding — your team does not need to manually configure the integration. Workforce Wave reads your studio website and connects to the platform you already use for member records, class scheduling, and attendance history.
Does Workforce Wave handle billing questions and membership pause requests?
Yes. Workforce Wave is pre-loaded with your membership tier vocabulary — pricing, add-ons such as personal training and guest passes, and your pause and cancellation policy. It answers billing questions directly and can initiate a pause request in your AMS. If a cancellation is requested, the AI offers retention options first before processing.
Is the fitness AI answering service TCPA-compliant for outbound retention calls?
Yes. Workforce Wave is TCPA-compliant for outbound member engagement calls. Outbound retention calls are made only to members who have an existing relationship with your studio and have provided their contact number as part of their membership. Call recordings are encrypted. No outbound calls are placed to cold lists.
Get Started
Retain members your staff doesn't have time to call.
Workforce Wave reads your studio website and builds your agent automatically. No manual setup, no prompt engineering, no long-term contract.
Create your first agent freeNo credit card required.