Dental AI Receptionist
The dental AI receptionist that already knows CDT codes.
WFW reads your practice website, learns your services, and goes live in 90 seconds. Handles recalls, confirmations, insurance questions — 24/7.
No credit card required. Agent live in 90 seconds.
27%
of dental calls go unanswered.
Every missed call is a missed appointment worth $150–$800. American Dental Association, 2023.
Workforce Wave AI — Dental Practice Setup
Pre-Loaded Intelligence
Pre-loaded with dental intelligence.
You don't teach WFW what a D2750 is. It already knows — and so does every agent Workforce Wave generates for your practice.
Built In
CDT Code Library
Knows D0150, D1110, D2750, D4341 — and 700+ more. Can answer questions about covered procedures, out-of-pocket costs, and code specifics without putting callers on hold.
Built In
HIPAA Compliance
PHI redacted before storage. HIPAA BAA available. Conversations handled under our Business Associate Agreement — no extra configuration required.
Built In
Appointment Type Taxonomy
Understands new patient exams, hygiene recalls, emergency appointments, ortho consults, and specialty referrals. Routes each type correctly.
Built In
Recall System Logic
Knows the recall workflow: 6-month hygiene, perio maintenance, post-treatment follow-up. Can initiate recall outreach and capture responses automatically.
Integrations
Works with your practice management software.
WFW connects to the PMS you already use. No rip-and-replace.
Dentrix
Check availability, create appointments, read patient notes via MCP.
Eaglesoft
Full patient record access, appointment scheduling.
Open Dental
Open-source PMS, real-time calendar sync.
NexHealth
Modern API, HIPAA-compliant messaging, online booking.
Real Scenarios
What your dental AI handles.
From first-time callers to after-hours emergencies — your agent knows what to do.
Caller wants a new patient exam. AI collects: name, DOB, insurance carrier, chief complaint, preferred time. Creates the appointment. Sends confirmation SMS.
Your hygienist's 6-month recall list. AI calls each patient, confirms the appointment, handles reschedules. Reports completions in your dashboard.
9pm call — patient has a toothache. AI triages: severity, symptoms, whether to go to the ER or call back first thing. Captures callback info. Tags as urgent in the review queue.
For DSOs
Managing 50 practices? One API call provisions them all.
Our Mode 3 provisioning API lets your DSO platform spin up a customized AI agent for each practice automatically. Workforce Wave reads each practice website — no manual setup for your team.
- ✓POST /v2/agents — one call per practice location
- ✓Workforce Wave reads each practice URL automatically
- ✓White-label capable — your brand, your dashboard
- ✓Billing rolled up to your DSO account
Mode 3 — Batch Provisioning
POST /v2/agents
{
"scout_url": "https://yourpractice.com",
"vertical": "dental",
"phone_number": "+18435551234",
"white_label_id": "your-dso-account"
}
// Agent provisioned in < 90 seconds
// CDT codes, HIPAA, recall logic: includedRepeat for each practice. Workforce Wave handles the rest.
Common Questions
Frequently asked about dental AI receptionists.
Questions we hear from dental practice owners and DSO operators before they try Workforce Wave.
Is an AI receptionist HIPAA compliant for a dental practice?
Yes. Workforce Wave is HIPAA-compliant by architecture. PHI is redacted before storage and a Business Associate Agreement is available on all plans. Dental practices do not need to configure compliance separately — it is on by default, covering the same requirements as your other HIPAA-covered vendors.
Can an AI receptionist book dental appointments into Dentrix or Eaglesoft?
Yes. Workforce Wave integrates with Dentrix, Eaglesoft, Open Dental, and NexHealth to check live availability and create appointments during the call. The patient receives a confirmation SMS. No staff involvement is required for standard booking calls.
How does an AI dental receptionist handle after-hours emergencies?
Workforce Wave triages after-hours calls using structured questions: it assesses severity and symptoms, then routes accordingly — advising the patient to go to the ER for true dental emergencies or capturing callback information for first-thing-in-the-morning follow-up. The call is tagged as urgent in your review queue so your team sees it first.
Can Workforce Wave run my recall outreach automatically?
Yes. Workforce Wave can call patients on your recall list — 6-month hygiene, perio maintenance, or post-treatment follow-up — confirm appointments, and handle reschedules on the spot. Completion reports appear in your dashboard. Your recall rate goes to 100% without adding staff hours.
Does the AI know CDT codes and dental terminology?
Yes. Workforce Wave is pre-loaded with 700+ CDT codes and can answer caller questions about covered procedures, out-of-pocket costs, and code specifics without putting the caller on hold. Your staff does not need to train the system — dental vocabulary is built in.
How quickly can a dental practice go live with Workforce Wave?
Workforce Wave reads your practice website and builds your AI agent automatically. There is no manual menu entry or prompt engineering required. The agent can go live in under 90 seconds. The page notes no credit card is required to get started.
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Get Started
Your dental patients deserve to reach someone 24/7.
Workforce Wave reads your practice website and builds your agent automatically. No manual setup, no prompt engineering, no long-term contract.
Create your first agent freeNo credit card required.