Workforce Wave Web Widget

Your AI agent.
On your website.
In 60 seconds.

Talk to your visitors with the same voice agent that answers your phone -chat, voice, and your knowledge base, all from one script tag.

Live demo

Talk to Catalyst right now

The widget in the bottom-right corner of this page is powered by the same technology you will embed on your site.

How it works

Three steps. One script tag. Done.

1
Workforce Wave web chat widget setup: choose your AI agent and customize its button text, color, and welcome message with a live preview.

Pick your agent

Open your dashboard, find your agent, and click Web Widget. Your existing AI is already configured.

2
Copy the Workforce Wave web chat embed code: a single script tag to paste into your website head.

Copy your code

Click Copy embed code. One script tag lands on your clipboard. That is the only code you will ever touch.

3
Workforce Wave confirmation that your AI web chat agent is live and ready to greet website visitors.

Paste and ship

Drop the tag into your site head. Reload. Your agent is live and talking to visitors.

Everything included

Built for real businesses.

Voice + text in one widget

Visitors choose to type or speak. The same agent handles both modes seamlessly.

Brand colors and your logo

Button color, avatar, and first message -all configurable in your dashboard.

HIPAA-compliant

Audio stored with AES-256 encryption. PHI redacted before extraction. BAA available.

Powered by your existing agent

No retraining. The agent that answers your phone greets your web visitors too.

Knowledge base grounded

Never hallucinates your pricing or hours. Answers come from your own KB.

24/7 availability

The same agent that answers your phone keeps working while you sleep.

Multi-language out of the box

English, Spanish, French, and more. Visitors pick their language from a dropdown.

Analytics dashboard included

Sessions, duration, questions asked, and leads captured. All in your dashboard.

Analytics Included

See every conversation, session, and question.

AI web chat widget analytics in Workforce Wave showing sessions, web minutes, and median chat duration.
Track your embedded AI web chat: sessions, engagement, and top questions.

How we compare

Why not just use a chatbot?

Intercom Fin
Drift
Generic ConvAI
Workforce Wave
Voice mode in browser
Same agent as phone
Setup time
Weeks
Weeks
Hours
60 seconds
KB upload required
Pricing
$74/seat/mo
$$$
Varies
Same as phone minutes

Workforce Wave web minutes are billed at the same rate as phone minutes. No extra subscription, no setup fee.

Pricing

Same as your phone agent.

Pay only for what visitors actually use. Web minutes are billed at the same rate as phone minutes no extra subscription, no setup fee.

FAQ

Common questions

Do I need a separate AI agent for my website?

No. Your existing phone agent handles both. The same voice, the same knowledge base, the same prompt -deployed to your website with one script tag.

How do I customize the look?

Open Dashboard, pick your agent, click Web Widget. Set your button text, brand color, avatar, and first message. Changes go live instantly.

Who controls which websites can use my agent?

You do. You specify an allowlist of domains in the admin UI. Any site not on your list is silently blocked from loading your agent.

Where do I see what visitors said?

Every web conversation is logged in your dashboard alongside your phone calls, tagged with channel = web. Same call log, same search, new column.

Can I disable it instantly if something goes wrong?

Yes. A single toggle in the dashboard kills all web access immediately. No code change, no redeploy. Visitors stop seeing the widget within seconds.

Get started

Your AI agent. On your website.
In 60 seconds.

The same agent that answers your phone can greet every web visitor, capture leads, and answer questions around the clock.

Already a customer? Web widgets enable instantly from your dashboard.